Delivery & Returns


Delivery:

All UK deliveries are shipped via Royal Mail and should be with you within 3-5 working days.

Deliveries to Europe within 3-5 working days.

Deliveries Worldwide within 5-7 working days.

Please note these times are in accordance to the guidelines stated by Royal Mail.

If an order is urgent, please contact us HERE.

Returns/Exchanges:

Fig & Honey, ensures all of its products are made with the utmost care and quality. We offer no refunds or exchanges on items made to order. Any requests for refunds must be made within 7 days of receipt and the products must be returned within 7 days of a refund being confirmed.  Please note we reserve the right to refuse a refund if the the above time frames are not met.

We will not issue a refund or exchange on any product that fails to reach us. Please note original postage is non refundable. 

Please note we are unable to refund any products that have been used, worn or altered in any way. 

REFUNDS ARE NOT ACCEPTED ON SALE ITEMS.

A refund will be processed within 7-10 days of products reaching us. 

We're sorry that in most circumstances it's not possible to make changes to your order once you have placed it.

If you would like to add products to your order, please place a new order.

If you need to change the details of your delivery address, remove items from your order, please contact our customer services team HERE.